The booking system built exclusively for escape room businesses.
This isn't a feature list. This is a straightforward look at how Skape helps escape room businesses make more money, waste less time, and run a tighter operation.
The Problem
Running an escape room means juggling a dozen things at once: managing bookings, staffing game masters, dealing with no-shows, handling waivers, and somehow finding time to grow the business.
Most tools are generic platforms that don't understand the economics of this business: you have a fixed number of rooms, a limited number of hours, and staff on the clock whether those rooms are full or empty.
Zero risk. Zero cost to you.
Skape is completely free for your business. The only cost is a 6% booking fee charged to the customer, not you. No setup fees. No monthly fees. No hidden costs.
Founder support is free, too. We're building this together.
Or email us at support@iox.llc — we'll set everything up together.
01
Making
More.
From what you already have.
Fill Empty Rooms Automatically
The Happy Hour engine watches your schedule and automatically discounts time slots that aren't selling. If you've got staff on-site and rooms sitting empty, that's money walking out the door.
Happy Hour kicks in during a window you define—say, the next few hours—and rotates discounted deals on unsold slots. You control the discount amount, how many deals run, and which rooms are eligible. It runs on autopilot once configured.
Get People to Book Early
Plan & Save gives customers a reason to book further in advance. Set up tiers—book 7 days out and save 5%, 14 days out for 10%—and the discount applies automatically at checkout. This fills your calendar earlier so you can plan staffing and reduces last-minute scrambling.
Price Rooms Based on Demand
The dynamic pricing system adjusts prices based on real factors: day of the week, time of day, how far in advance someone is booking, and how full the slot is. Weekend evenings carry a premium. Tuesday afternoons drop to attract bookings. You set the guardrails, and the system does the math.
Don't Lose the Sale When You're Full
When a time slot is booked up, Skape offers a waitlist. If a spot opens, they get notified automatically by email or text. Instead of a dead end, you've captured a potential customer.
02
Lifetime
Value.
Getting more revenue per customer.
Post-Game Revenue Multiplier
After a game ends, Skape automatically sends a follow-up email that includes their game results and photos, a link to leave a review, a link for digital tipping directly to their Game Master, and an unlockable promo code.
That single email turns every completed game into a chance for a review, a tip, a rebooking, or all three.
Memberships and Passes
Offer recurring memberships with perks like booking discounts, free games per month, and priority windows. This creates predictable monthly revenue.
For customers who aren't ready for a subscription, activity passes work like a punch card—buy 5 visits at a discount, locking in repeat business.
Upsells & Digital Tipping
Attach add-ons to any room—premium hint packages, photo packages, or birthday decorations. These show up during checkout and add revenue without extra work.
Digital tipping gives customers a frictionless way to tip via the post-game email. Tips process through your existing account and track per staff member.
Loyalty & Referrals
Turn happy customers into ambassadors. Each customer gets a shareable referral link. When someone books through it, both parties are rewarded. A built-in loyalty program rewards repeat customers with points on every booking, entirely controlled by your earn rates.
03
Killing
Busywork.
Operations that run themselves.
Scheduling That Runs Itself (FlexTime)
Define operating hours, room duration, and buffer time, and the system generates every possible slot automatically.
FlexTime intelligently manages which slots customers see. Instead of showing 20 empty slots on a slow day (which looks bad), it clusters available slots around existing bookings. This naturally consolidates your schedule so you're not running one game at 10am and the next at 4pm with staff sitting idle.
Front Desk & GM Tools
The front desk dashboard gives arrival staff everything on one screen: who's arriving, waiver status, check-ins, and walk-in creation.
Game masters get a dedicated screen with live game management: start/pause timers, send hints, and record final escape times. No more sticky notes.
Digital Waivers & Kiosks
Customers sign waivers digitally before they arrive via email. Supports minors with guardian co-signatures. You can also set up a lobby tablet as a Self-Service Kiosk, freeing your front desk during rushes.
Automated Reminders & Staffing
Skape sends 24-hour email and 2-hour text reminders automatically, slashing no-shows. Build staff schedules with a visual weekly calendar, assign roles, and let staff export directly to their iCal/Google Calendar.
04
Built for
Growth.
Your brand, your data, your money.
Your Money, Your Account
Skape uses Stripe Connect (or Square). Payments go directly to your account. You're not waiting for a platform to release your funds. Set multiple tax rates, accept cards online, or allow pay-in-store.
We Build Your Site — For Free
Don't have a website? No problem. Skape auto-generates a full booking site for your business at no cost. It's yours to use as-is or as a starting point.
Already have a site you love? Drop a single line of code to embed booking widgets seamlessly into your existing website. Either way, your customers get a polished booking experience.
Understanding Your Business
See net revenue, booking count, and average value at a glance. The conversion funnel shows exactly where you're losing potential customers in the checkout flow. Deep integration with Google Analytics (GA4) provides full ecommerce tracking events.
Multi-Location & APIs
Operating more than one venue? Skape handles multiple locations under one account. Need custom integrations? We provide a REST API and real-time Webhooks to feed data into your CRM or Slack.
What This Means In Practice
Your biggest cost is staff time.
FlexTime clusters bookings. Happy Hour fills gaps when staff are already on-site. Digital waivers and kiosks mean fewer front desk hours.
Your biggest constraint is availability.
Dynamic pricing extracts max revenue from high-demand slots. Waitlists capture overflow. Plan & Save fills the calendar early.
Your biggest lever is repeat business.
Loyalty points, memberships, achievements, leaderboards, and automated post-game promo codes give people a mathematical reason to return.
Your biggest drain is manual operation.
Automated scheduling, reminders, and dedicated Game Master dashboards ensure your team spends time creating experiences, not doing admin.
Every feature. On or off.
Every feature you've read about can be turned on or off at any time, for free. Skape is built around your business needs—not the other way around. Use what helps. Ignore what doesn't. There is no extra charge for any of it.
Why Founders Matter
As a founder, the platform is built to your business needs. You tell us what works, what doesn't, and what's missing. We build it.
We need our founders to be successful. The only path to growth for us is word-of-mouth. When we make an actual difference to your business's success, not only do we grow—we've gained another voice telling other owners what Skape did for them.
Your success is our business model.
The Math
What You Pay
Included for IOX Founders (our initial clients).
What Your Customer Pays
That's it. The 6% booking fee is charged to the customer at checkout. You keep 100% of your ticket price. There is no cost to your business whatsoever.